A. Notice

This Privacy Policy describes the policies regarding the collection, use, disclosure, and management of your personal information on the online shopping site operated by asiadealhub.com (hereinafter referred to as "the Site").

The Site is operated by asiadealhub.com under consignment from the Mie Prefecture Fisheries Cooperative Association (hereinafter referred to as "Mie Gyoren").

We attach great importance to protecting the privacy and confidentiality of your personal information.

This policy applies to users and purchasers of the Site (hereinafter referred to as "Customers").

If you have any questions or concerns regarding the handling of personal information, please contact us using the contact information provided at the end of this policy.

B. Information Collection

The personal data we may collect includes:

1. Information provided directly by you

(a) Name, address, phone number, email address, and shipping information provided when purchasing products or registering as a member.
(b) Credit card information, bank account information, billing address, etc., required for payment processing.
(c) Information related to orders, returns, exchanges, and inquiries.
(d) Information provided through survey responses, review submissions, and campaign participation.

2. Automatically collected information

We automatically collect access logs, cookies, browsing history, purchase history, device information, etc., to understand site usage and improve our services.
This may include statistical data collection using access analysis tools such as Google Analytics.

C. Use of Personal Data

We use your personal data for the following purposes (hereinafter referred to as "Purposes of Use"):

1. For accepting, processing payments for, shipping, returning, and providing after-sales service for ordered products.
2. For responding to customer inquiries and providing support.
3. For marketing activities of our products, such as recommendations and campaign information based on your usage and browsing history.
4. For analyzing the usage of the Site and improving service quality and convenience using cookies and access analysis tools.
5. For preventing fraudulent use, maintaining security, and complying with laws and regulations.

We will not use personal data beyond the scope necessary to achieve these purposes. In addition, only when permitted by law, we may use anonymized and aggregated data for public purposes or statistical analysis.

D. Disclosure or Sharing of Personal Data

We will provide or share your personal data with third parties only in the following cases:

1. When disclosing to service providers (delivery companies, payment processors, warehousing companies, etc.) for product delivery, payment, returns, etc.
2. When disclosing to service providers who perform site operations, advertising distribution, email sending, etc., on our behalf.
3. When our service operations involve servers/cloud services located outside Japan, in which case personal data may be transferred to such overseas operators (see "I. Data Handling Abroad" for details).
4. When disclosure is required by law, court order, or governmental authority.
5. When transfer to a successor occurs due to business transfer, merger, etc. (handled under equivalent protective measures).
6. When we have obtained your consent.

 H. Use of Cookies and Access Analysis

We use cookies and access analysis tools to improve customer convenience and enhance the site.

1. Cookies are small data files stored in your browser when you visit a website, retaining browsing history and settings information.
2. We primarily use "Google Analytics" provided by Google LLC, and use cookies to analyze usage.
3. Information collected through this is managed according to Google's privacy policy.
4. You can refuse the storage of cookies by changing your browser settings, but in that case, some functions of the site may not be available.

I. Data Handling Abroad

In operating our services, we utilize platforms and servers provided by overseas operators such as Shopify Inc. (Canada).
Therefore, your personal data may be processed or stored in data centers outside Japan (mainly in Canada, the United States, Singapore, etc.).

We contractually and technically manage these overseas operators to ensure that they implement data protection measures equivalent to Japanese standards, and we strive to handle personal data in a secure environment. 

E. Retention Period

We retain personal data only for the period required for providing products and services or as required by law.
Unnecessary personal data will be securely deleted or anonymized, and appropriate technical measures will be taken to prevent unauthorized access by third parties. 

F. Changes to the Privacy Policy

We may revise this Privacy Policy in response to changes in laws or business content. Revised content will be announced on this site and will take effect at the time of publication. When making significant changes, we will obtain customer consent as necessary.

G. Inquiries

For inquiries regarding the handling of personal information, or requests for disclosure, correction, deletion, or cessation of use, please contact the following.

Data Protection Officer (DPO)
Email: info@asiadealhub.com