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Privacy Policy

A. About this Notice

This Privacy Policy describes the policies regarding the collection, use, disclosure, and management of your personal information on the online shopping site (hereinafter referred to as "the Site") operated by asiadealhub.com.

The Site is operated by asiadealhub.com under consignment from JA Shokuniku Kagoshima Co., Ltd. (hereinafter referred to as "JA Kagoshima").

We place great importance on protecting the privacy and confidentiality of your personal information.

This policy applies to users and purchasers of the Site (hereinafter referred to as "customers").

If you have any questions or concerns regarding the handling of personal information, please contact us at the contact information provided at the end of this policy.

B. Information Collection

The personal data we may collect is as follows:

1. Information provided directly by customers

(a) Name, address, phone number, email address, and shipping information provided during product purchase or membership registration. (b) Credit card information, bank account information, billing address, etc., required for payment processing. (c) Information regarding orders, returns, exchanges, and inquiries. (d) Information provided through survey responses, review submissions, participation in campaigns, etc.

2. Automatically collected information

We automatically collect access logs, cookies, browsing history, purchase history, device information, etc., to understand site usage and improve our services. This may include statistical data collection using web analytics tools such as Google Analytics.

C. Use of Personal Data

We use your personal data for the following purposes (hereinafter referred to as "Purposes of Use"):

  1. For receiving, processing payments, delivering, returning, and providing after-sales service for ordered products.
  2. For responding to customer inquiries and providing support.
  3. For marketing activities related to our products, such as recommendations and campaign information based on your usage and browsing history.
  4. For analyzing the usage of the Site and improving service quality and convenience using cookies and web analytics tools.
  5. For preventing fraudulent use, maintaining security, and complying with laws and regulations.

We will not use personal data beyond the scope necessary to achieve these purposes. Furthermore, we may use anonymized and aggregated data for public purposes, statistical analysis, etc., only when permitted by law.

D. Disclosure or Sharing of Personal Data

We will provide or share your personal data with third parties only in the following cases:

  1. When disclosing to business contractors (delivery companies, payment processing companies, warehousing companies, etc.) for product delivery, payment, returns, etc.
  2. When disclosing to service providers who perform site operations, advertisement delivery, email sending, etc., on our behalf.
  3. When the servers or cloud services involved in our service operation are located overseas, and personal data is transferred to such overseas operators (see "I. Handling of Data Overseas" for details).
  4. When disclosure is required in response to requests from laws, courts, or administrative authorities.
  5. When a transfer to a successor occurs due to business transfer, merger, etc. (will be handled under equivalent protective measures).
  6. When your consent has been obtained.

H. Use of Cookies and Access Analysis

We use cookies and access analysis tools to improve customer convenience and site functionality.

  1. Cookies are small data files stored in your browser when you visit a website, retaining your browsing history and settings.
  2. We primarily use "Google Analytics" provided by Google LLC, and use cookies for the purpose of analyzing usage.
  3. Information collected through this is managed based on Google's privacy policy.
  4. You can refuse the storage of cookies by changing your browser settings, but in that case, some functions of the site may not be available.

I. Handling of Data Overseas

In the operation of our services, we use platforms and servers provided by overseas operators, such as Shopify Inc. (Canada). Therefore, your personal data may be processed or stored in data centers outside Japan (primarily in Canada, the United States, Singapore, etc.).

We will contractually and technically manage these overseas operators to ensure they implement data protection measures equivalent to those in Japan, and strive to handle personal data in a secure environment.

E. Retention Period

We retain personal data only for the period necessary to provide products and services, or as required by law. Unnecessary personal data will be deleted or anonymized in a secure manner, and appropriate technical measures will be taken to prevent unauthorized access by third parties.

F. Changes to the Privacy Policy

We may revise this Privacy Policy in accordance with changes in laws or business content. Revised content will be announced on this Site and will become effective at the time of publication. If significant changes are made, we will obtain customer consent as necessary.

G. Contact Us

For inquiries regarding the handling of personal information, or requests for disclosure, correction, deletion, or suspension of use, please contact the following:

Data Protection Officer (DPO) Email: info@asiadealhub.com

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